The Revert to Previous Status feature allows admins to change the status of an order to a previous state, providing greater control over order management. This feature addresses common issues such as accidentally changing an order status or needing to undo an action without contacting support.
Accessing the Feature
1. Navigate to Orders > Orders and click on the order you want to modify.
2. Locate the ellipsis (⋮) in the top right corner of the order screen.
3. Select Revert to Previous Status from the dropdown menu.
4. Choose the desired previous status from the available options:
Approved: The order has been reviewed and approved but not yet started.
On Rent: The order is currently active, and the items are rented out.
5. Click the Revert button to confirm and apply the change.
Example Scenarios for Restoring Orders to a Previous Status
Accidental Status change: If you accidentally change an order status too early (e.g., marking an order as On Rent when it should still be Approved), use the Revert to Previous Status to correct it.
- Order Cancellation: If you cancel an order by mistake, you can revert it to its previous status, allowing you to proceed with the necessary adjustments without creating a new order.