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ID Scanner Setup

Support Team
  • Updated

This article walks you through installing and configuring ParseLink and the ID Authentication SDK so your ID scanner works with Quipli. Complete each step in order — the process takes about 15–20 minutes.

Note: The hardware scanner option is only compatible with Windows systems. If you're using a Mac or other operating system, you'll need to use our free e-commerce upload feature instead.

 You can purchase the scanner here: 🔗 Order the CR5400 ID Scanner

ℹ️ Before you begin: You will need internet access to download the software and a USB port available for the scanner. You will also need to contact Quipli Support partway through to receive a license file.

Step 1 — Download & Install the Software

  1. Go to https://idscan.net/download/ and download ParseLink and the ID Authentication SDK.
  2. Install both applications.

📌 Note: The ID Authentication SDK is over 800 MB — the download may take several minutes. Do not install VeriScan.

Step 2 — Show File Extensions and Hidden Files

Windows hides certain files by default. You need to unhide them before completing later steps.

  1. Open File Explorer.
  2. Click View → Show and check both File name extensions and Hidden items.

Step 3 — Connect the Scanner

  1. Plug the scanner into a USB port.
  2. Go to Start → Control Panel → Hardware and Sound → Device Manager.
  3. Confirm that CR5400 Document Reader appears under Universal Serial Bus devices.

If the scanner does not appear, try a different USB port or restart the computer and check again.

Step 4 — Open ParseLink

  1. Go to Start → ParseLink to launch the application.
  2. Confirm that the green ParseLink icon appears in the system tray (lower-right corner of your screen).

Step 5 — Register the Scanner with ParseLink

  1. Right-click the ParseLink system tray icon and select Registration.
  2. Copy the Hardware ID shown in the window.
  3. Send the Hardware ID to Quipli Support at support@quipli.com. Quipli Support will generate a license file and email it back to you.
  4. Once you receive the license file, right-click the ParseLink icon again and select Registration.
  5. Click Select... next to Please select the license file and choose the file Quipli Support sent.
  6. Confirm the license shows as activated, then click OK.

Step 6 — Enable ParseLink at Startup

  1. Right-click the ParseLink system tray icon.
  2. Select Settings and check Launch ParseLink on system startup.

Step 7 — Configure the Image Scanner

  1. Right-click the ParseLink system tray icon and select Connect a Scanner → Image Reader Settings.
  2. Select your scanner from the top dropdown. The serial number may start with 54U.
  3. Uncheck Show Save image dialog.
  4. Click OK.

📌 Scanner not in the dropdown? Return to Step 3 and verify the computer recognizes the scanner in Device Manager before continuing.

Step 8 — Install the Profile File

  1. Download the Quipli_-_Scan_License.xml profile file provided by Quipli Support.
  2. Open File Explorer and paste the following path into the address bar to navigate directly to the destination folder: 

    C:\ProgramData\IDScan.net\ParseLink\Keystrokes
  3. Copy the profile file into that folder.
  4. Restart ParseLink:
    1. Right-click the ParseLink icon → Quit.
    2. Go to Start Menu → ParseLink to relaunch.
  5. Right-click the ParseLink icon → Keyboard Emulation → Active Profile → Quipli - Scan License.
  6. Click the blue box next to the profile name to activate it.

ℹ️ Note: The destination folder is ProgramData, not Program Files. ProgramData is hidden by default — that's why Step 2 asks you to show hidden files. You can also just paste the full path above directly into the File Explorer address bar to go there without browsing.

Step 9 — Configure the Image Filename Template

  1. Right-click the ParseLink system tray icon and select Save Images → Set Template File Name.
  2. Check End With Image Type.
  3. Set the dropdowns in this order:
    1. #ID
    2. _
    3. First Name
    4. _
    5. Last Name
  4. Select *.png as the file type.
  5. Click OK.

Step 10 — Disable the Popup for Passed IDs

  1. Right-click the ParseLink system tray icon and select Verification → Authentication SDK.
  2. Check Hide popup for "Passed" IDs.
  3. Check Stop the workflow if an ID fails.
  4. Click Close.

Need Help?

Contact Quipli Support (support@quipli.com) if you:

  • Need a license file generated after sending your Hardware ID.
  • Cannot find the CR5400 Document Reader in Device Manager after connecting the scanner.
  • Cannot locate the C:\ProgramData\IDScan.net\ParseLink\Keystrokes folder.
  • The profile Quipli - Scan License does not appear after restarting ParseLink.
  • The license shows as inactive or expired after selecting the file.

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